KRUSELL OFFERS A LIFETIME WARRANTY ON ALL CASES

This will guarantee that you as a Krusell customer will have full access to our services if something is wrong with your case.

LIFETIME WARRANTY CLAIM

Step 1
Before you make a lifetime warranty claim you have to register your product. Please go to registration page and follow the instructions.

Step 2
After registration go to the claim page to submit a warranty claim.

IS YOUR DAMAGED PRODUCT COVERED BY LIFETIME WARRANTY?

The Lifetime Warranty is valid only for cases, not clips, swivels or other accessories. If your particular case is not available, i.e. if we do not have it in stock anymore, you will get to choose a suitable replacement.

YES

• If you are the original purchaser
• If your case shows a defect that is related to a production failure.

NO

• If your product is subject to fair wear and tear.
• Alternation, or force majeurs, such as floods and earthquakes.
• Krusell will not assume any responsibility for any loss or damage incurred in shipping.
• Any repair work on Krusell products by unauthorized third parties voids any warranties.
• Krusell does not take any responsibility for third party products, i.e., Krusell will not reimburse any damage to devices used together with Krusell products.

More information about Krusell’s privacy policy and lifetime warranty terms and condition Read here

For more information, please contact warranty@krusell.se.